Intended Purpose
Provide a common application to install various Riedel software on COTS computer hardware.
Operational Environment
RSM is expected to operate:
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Indoors within controlled professional environments.
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On managed wired Ethernet networks.
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On Client Computer within secured corporate, production, or broadcast infrastructures.
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In installations where physical access is limited to authorized personnel.
Intended Target Users
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System Administrators
Usage Scenarios
RSM Application is designed to run from a Client Computer as a single-user environment.
Expected Duration of Use
RSM is expected to be used infrequently to install or update software. When those tasks are accomplished, then RSM application should be closed.
Reasonably Foreseeable Use
Reasonably foreseeable use includes:
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Multi-Host Software Management: customers may use RSM to install and maintain Riedel software on multiple hosts supporting production environments.
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Retrieval of Software Packages from Internet-Based Repositories: RSM may be used in environments where managed hosts establish connections to Internet-accessible repositories to obtain software packages required for deployment and maintenance activities.
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Operation Behind Enterprise Security Infrastructure: customers may deploy RSM and hosts in enterprise environments where Internet access is controlled.
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Offline and air-gapped installations: customers may use RSM in environments with limited or no Internet connectivity.
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Remote administration: administrators may access the RSM web interface remotely for activities including installation, upgrades, troubleshooting, and maintenance.
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Software Recovery and System Restoration: customer may use RSM to install Riedel software onto replacement hosts running a supported Linux OS and restore the corresponding application configuration.
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Management of Virtualized and Cloud-Based Hosts: customers may use RSM to deploy and maintain Riedel software running in Virtual machines.
Foreseeable Misuse
The manufacturer reasonably foresees that some users may use the RSM contrary to the provided instructions or stated limitations, including:
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An administrator deploying RSM on an untrusted network without appropriate security controls.
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An administrator sharing (or insecurely storing) the Management certificates of created clusters.
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An administrator mistakenly installing Riedel software on the wrong host or environment.
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An administrator deploying an incompatible, outdated, or unintended software version.
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An administrator delaying software updates and security patches.
Important: Such use falls outside the intended purpose of the product and may lead to increased cybersecurity risks.
Reporting a Security Vulnerability
Riedel Communications is committed to the security of its products. If you believe you have identified a security vulnerability in this product, please report it to us at https://my.riedel.net/vulnerability. There you'll find guidance on how to submit a report, what details to include so we can investigate promptly, and what to expect from us once a report is received. We ask that you report suspected vulnerabilities in good faith and allow us a reasonable opportunity to assess and address the issue before any public disclosure.
The same page lists known and publicly disclosed vulnerabilities affecting Riedel products, along with available guidance, workarounds, and security updates. We recommend checking this page periodically and subscribing to any available notifications to stay informed of security issues relevant to your equipment.