Panasonic PTZ Series

Driver Maturity

Production

Recommended for normal production use.

Caution

Compatibility Note: This information is a general guide and may be incomplete, may not match a specific project implementation, and is subject to change as supported products and versions evolve. Confirm the exact implementation and requirements for each project with Riedel and the relevant equipment vendor, then validate the required functions end to end in the target environment before deployment.

Minimum hi Version: v2.7.3

Overview

The Panasonic^® PTZ Series integration controls supported camera, lens, Pan/Tilt, and Preset Parameters through the AW Protocol HTTP interface.

Network Requirements

Connection Model: hi sends HTTP requests to the camera. The camera opens a TCP callback connection for updates.
Bandwidth: Control data only.
Firewall: Allow outbound TCP 80 from hi and inbound callbacks on the selected hi Port; the permitted callback range is 31000 to 31999.

Standards Conformance

Standard	Conformance	Notes
Panasonic AW Protocol	HTTP CGI camera commands and TCP update notifications	Panasonic vendor protocol.

Operator Workflow

Supported camera, lens, Pan/Tilt, and Preset Parameters appear under the device Node in Inventory.
Assign these Parameters to a Control Panel or use them in Rules and Snapshots.
Configure calibration, mechanical limits, and network settings using the camera's web interface.

Connection Methods

Connection: Static Camera Topology

This surface represents the camera's Ports and wiring in hi. It does not send camera commands or confirm a camera's network status. Use the AW Protocol and event callback surfaces below for camera control and updates.

Property	Value
Protocol	Static camera topology
Connection Model	No direct device connection
Required License	hiBase

Connection: Panasonic AW Protocol HTTP

Property	Value
Protocol	Panasonic AW Protocol
Transport	HTTP
Default Port	80
Authentication	None; hi does not configure camera credentials for this integration.
Encryption in Transit	None; control traffic is plaintext HTTP.
Connection Model	Request/Response HTTP CGI requests initiated by hi
Required License	hiBase
Traffic Flow	Bidirectional HTTP requests and responses

Connection: Panasonic PTZ Event Callback

Property	Value
Protocol	Panasonic PTZ Event Callback
Transport	TCP
Listener Port	`31000` by default configurable from `31000` to `31999`
Authentication	None
Encryption in Transit	None; update notifications are plaintext.
Connection Model	Inbound callback listener hosted by hi
Required License	hiBase
Traffic Flow	From the camera to hi

Information

Camera update notifications must reach the commissioned hi server address and the configured update-notification listener Port. This is separate from the camera's HTTP control endpoint, Port 80 by default.

Required Configuration

Parameter	Description	Default
Host / IP Address	IP address of the Panasonic PTZ camera	-
Port	HTTP Port for PTZ control	80
Update notification reception	Configurable TCP Port on hi used for camera update notifications	31000 permitted range 31000 to 31999

Device-Side Setup

Follow Panasonic PTZ Series Integration Configuration for the device-side and hi-side configuration steps.

Supported Features

Feature	Access	Exposed Operation and Scope
Iris	Read/write	Read and set iris mode, iris position, auto-iris speed, and auto-iris window.
Zoom	Mixed: read/write and write-only	Read and set digital zoom and zoom position; the zoom-speed command is write-only.
Focus	Mixed: read/write and write-only	Read and set focus mode and focus position; the focus-speed command is write-only.
White Balance	Read/write	Read and set white-balance mode, red gain, and blue gain.
Pan and Tilt	Mixed: read/write and write-only	Position paths are read/write; pan/tilt speed commands are write-only.
Presets	Mixed: read-only and write-only	The latest recalled preset number is read-only; save, recall, and delete are write-only commands. Preset numbers are `0` to `99`.
Camera Power	Read/write	Read and set the camera power/standby state.
Camera Identity	Read-only	Read the published camera title and serial number.
PTZ Camera Widget	Read/write	The Node can be selected as a camera in a PTZ Camera Widget .

Device Coverage

Tested With identifies devices that have been tested with hi. Potentially Compatible (Not Yet Verified) identifies devices that use the same protocol or connection method but have not been tested with hi. Device-specific configuration, firmware, and feature support can affect results.

This integration supports the Panasonic AW-UE PTZ camera range.

Tested With

Panasonic AW-UE50
Panasonic AW-UE80
Panasonic AW-UE100
Panasonic AW-UE150
Panasonic AW-UE160

Supported Product Range

The following AW-UE models use the same AW Protocol interface:

Panasonic AW-UE4
Panasonic AW-UE20
Panasonic AW-UE30
Panasonic AW-UE40
Panasonic AW-UE70
Panasonic AW-UE150A

Potentially Compatible (Not Yet Verified)

Other Panasonic cameras that implement the AW Protocol commands and update callback used by this integration, such as the AW-HE, AW-HR, AW-UB, and AW-UR models. A camera can reject Parameters that its model does not implement.

Known Limitations

A camera can reject Parameters that its model or firmware does not implement.
If control works but state updates do not appear, confirm that the camera can reach the configured hi callback Port. The camera opens the update connection to hi, so a firewall or NAT rule between the camera and hi can block updates while control still works.
Panasonic defines two access levels for camera CGI commands. With User auth. Off, the factory setting, camera control needs no ID or password, and setup functions need Administrator credentials. With User auth. On, camera control also needs an ID and password with camera-control or Administrator authority. hi does not send credentials, so it controls the camera only with User auth. Off.
The minimum interval between AW commands over IP is about 40 ms on the AW-UE150, 45 ms on the AW-HE70 series, and 80 ms on the AW-HE130 series, with one camera, one controller, and no streaming output. These values are not guaranteed. The interval grows with more connected devices and depends on the command.
The AW-UE150 sends update notifications to at most five receiving terminals at the same time, and a connected remote camera controller counts as one. hi registers one terminal for each Node, so other controllers and applications that subscribe to the same camera share this limit.
hi waits up to 3 seconds for each HTTP request. Ten seconds after connecting, and then every 30 seconds, hi queries the camera's registered update-session count. A zero count or a failed query causes hi to report the Node as disconnected. A nonzero count does not confirm that hi's own callback is registered; verify that camera changes update in hi.

What's Not Supported

Camera credential settings; isolate the control network accordingly.
Camera functions outside the implemented AW Protocol command set.
Lens calibration, mechanical limits, and camera network setup.
Firmware updates and device-configuration backup.
Tally lamp control.
Gain, shutter, ND filter, pedestal, color-bar, and install-position settings, and scene-file recall.
SD recording and RTMP, SRT, or TS streaming control.
Preset thumbnails.

Trademarks

Note

Panasonic is a registered trademark of Panasonic Holdings Corporation.

All product names, logos, and brands are property of their respective owners. Copyright in third-party software and materials remains with the respective owners. Use of these names does not imply endorsement.

RIEDEL Communications is not affiliated with, endorsed by, or officially partnered with Panasonic unless explicitly stated.