Hardware User Manual
Use the Hardware User Manual to select, configure, commission, and maintain supported hi Hardware Panels.
Start Here
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Read Hardware Network Configuration before connecting hi hardware to a hi installation.
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Follow Hardware Installation and Commissioning when installing a Hardware Panel.
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Use Hardware Cleaning and Maintenance for routine external care.
Common Tasks
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Check Hardware Firmware History.
Browse by Hardware Family
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hiContact - Find model documentation and installation routes for the hiContact family.
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hiDot - Find model documentation and installation routes for the hiDot family.
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hiPush - Find model documentation and installation routes for the hiPush family.
Hardware Product Lifecycle
The lifecycle status applies to each model and generation below.
|
Hardware model |
Lifecycle status |
|---|---|
|
hiContact (Mark 1) |
Discontinued |
|
hiContact (Mark 3) |
Current |
|
hiDot (Mark 1) |
Current |
|
hiPush18 (Mark 1) |
Discontinued |
|
hiPush54 (Mark 1) |
Discontinued |
|
hiPush18 (Mark 2) |
Discontinued |
|
hiPush20 (Mark 2) |
Discontinued |
|
hiPush54 (Mark 2) |
Discontinued |
|
hiPush18 (Mark 3) |
Current |
|
hiPush20 (Mark 3) |
Current |
|
hiPush32-D (Mark 3) |
Current |
|
hiPush32-S (Mark 3) |
Current |
|
hiPush36 (Mark 3) |
Current |
|
hiPush54 (Mark 3) |
Current |
Related Documentation and Support
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Hardware Panel integrations - Review integration requirements for hi and Riedel control panels.
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Hardware-related software operations - Configure Nodes, routing, Tally, and user workflows.
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Software licensing - Review the canonical public licensing guidance.
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Software troubleshooting - Diagnose issues visible in the hi web interface.