Release 3.0.0

Release 3.0.0

Version: 3.0.0

Build: 20337

Latest branch build: 20399

Build version: 3.0.2

Released: 8 September 2026

Release Summary

Upgrade Guidance

Supported Upgrade Path

Riedel recommends a fresh Ubuntu 24.04 Server LTS installation rather than an in-place Ubuntu upgrade because issues can arise during the Ubuntu upgrade process. After installing Ubuntu, upgrade hi through the support-guided procedure.

Software Update Eligibility: Software updates require support coverage for your hi products. Eligible customers are existing hiData customers, Riedel Care Enhanced customers, or Riedel Care Premium customers.

For more information, see: Customer Support.

Before Upgrading

1. Create a full system Backup.

2. Have the support team coordinate a fresh Ubuntu 24.04 Server LTS installation and confirm the server is ready for the hi upgrade.

3. Coordinate the Riedel Licensing migration through the support-led upgrade process. Confirm the Cluster entitlement for multi-server installations and sufficient user sessions for simultaneous browser or device logins.

4. Confirm that affected Riedel 1200 Series Control Panel App configurations use the current published Port.

5. Record the configuration of existing Matrox ConvertIP Nodes.

After Upgrading

1. Delete and recreate the existing Matrox ConvertIP Nodes from the recorded configuration.

2. Review the global and per-Node NMOS Master Enable and RTP path-management settings.

3. Verify licensing, Node connectivity, routing, Hardware Panels, Backups, and NMOS path behavior.

Compatibility

For more information, see: Supported Operating Systems.

For more information, see: Minimum Hardware Specifications.

Licensing Impact

Coordinate the Riedel Licensing migration through the support-led upgrade process.

Multi-server installations require the Cluster entitlement for new device deployments. Deployments blocked by this entitlement start when the entitlement is applied; existing deployments are retained. Separate logins from different browsers or devices count as separate user sessions, including when they use the same account.

For more information, see: Licensing.

Breaking Changes

Transition to Riedel Licensing

• Version 3.0.0 replaces the legacy licensing system with Riedel Licensing. Customer licenses are migrated to the new platform during the support-led upgrade process.

For more information, see: Licensing.

Riedel 1200 Series Control Panel App Default Port Change

• The default Riedel 1200 Series Control Panel App Port changed to match the Riedel SmartPanel default.

For more information, see: Riedel 1200 Series SmartPanel.

Removal of Ubuntu 20.04 Server LTS Support

• Version 3.0.0 no longer supports Ubuntu 20.04 Server LTS.

For more information, see: Upgrade Guidance.

For more information, see: Supported Operating Systems.

Recreate Existing Matrox ConvertIP Nodes

• Existing Matrox ConvertIP Nodes must be deleted and recreated after the upgrade. This applies the updated integration settings and Parameters.

For more information, see: Matrox ConvertIP.

New Integrations

None in this release.

Added

Riedel Licensing

• Introduced Riedel Licensing as the replacement for the legacy licensing system.

For more information, see: Licensing.

Riedel Licensing Information in System Information

• Added the licensed customer, system name, and related Riedel Licensing information to the System Information view.

For more information, see: System.

Evaluation License Banner

• Added a banner when an evaluation license is active. The banner indicates that the system is not licensed for production use.

For more information, see: Licensing.

NMOS Stream Enable Management Controls

• Added global and per-Node controls for NMOS Master Enable and primary or secondary RTP path management. Selected paths can remain under manual or external control, including the ST 2022-7 secondary path on bandwidth-limited devices.

For more information, see: AMWA NMOS Core Integration.

Automatic NMOS Receiver Updates

• Added automatic NMOS receiver updates after a sender format changes. Resolution, frame rate, color space, and bit depth changes update the receiver's SDP information.

For more information, see: AMWA NMOS Core Integration.

Convert Unmanaged NMOS Nodes to Managed

• Added the ability to convert an unmanaged NMOS Node to managed and change its multicast scheme.

For more information, see: AMWA NMOS Core Integration.

NMOS Frame Rate in the Node IP Tab

• Added the ST 2110-20 frame rate, derived from the NMOS grain rate, beside the resolution in the Node IP tab's Format details.

For more information, see: AMWA NMOS Core Integration.

Panasonic KAIROS Ports for Wiring

• Added Panasonic^® KAIROS^™ Ports for wiring without requiring internal connections.

For more information, see: Panasonic KAIROS Series.

Panasonic KAIROS Parameters and Dynamic Labels

• Added the Parameters and Parametric Dynamic Labels tabs for Panasonic KAIROS Nodes that use Ember+.

For more information, see: Panasonic KAIROS Series.

Bulk Portal Creation

• Added a dialog for creating multiple Portals with a shared format and color. The dialog supports a name template and configurable counter.

• The dialog previews the generated names before creation.

For more information, see: Portals.

Destination Lock and Unlock Rule Actions

• Added Rule actions for locking and unlocking Destinations.

For more information, see: Rule Engine.

Fullscreen Toggle

• Added a button to the hi web interface header for entering and leaving fullscreen mode.

• Fullscreen started with F11 must be exited with F11; the header button cannot exit that browser mode.

For more information, see: Interface Orientation.

Header Icon Tooltips

• Added tooltips to the Fullscreen, Edit User Profile, and Logout icons in the hi web interface header.

For more information, see: Interface Orientation.

Changed

Matrox ConvertIP

• Updated the Matrox ConvertIP integration to configure devices as Parameter Controllable Devices. A device can be configured and reconfigured as a receiver or transmitter. Supported controls include PTP settings, device information, and remote reboot.

• The integration can close an existing session during reconnection to accommodate the device's single-session limit. Codec configuration is not supported in this release. Changing direction restarts the device.

For more information, see: Matrox ConvertIP.

Backup Recovery

• Improved support recovery with a tool for clearing the system configuration when a failed restore or resource exhaustion makes hi unresponsive. This recovery clears the configuration; it does not automatically roll back to the previous state. Contact Riedel Customer Success to recover the system and restore a suitable Backup.

For more information, see: Backups.

Port Container Template Preview

• Changed the Source/Destination switch in the Port Container Template editor to update only the preview. Switching the preview does not change the Template or enable Save; Save is enabled when Template data changes.

For more information, see: Port Containers.

Nevion VideoIPath 2026.2.7

• Updated the Nevion^® VideoIPath integration to support VideoIPath 2026.2.7. Earlier supported VideoIPath versions remain supported.

For more information, see: Nevion VideoIPath.

Licensing Interfaces

• Updated the licensing interfaces with a new design for the transition to Riedel Licensing. The updated interfaces align terminology and workflows with other Riedel products.

For more information, see: Licensing.

Third-Party Client License Name

• Renamed the 3rd Party Panel license to 3rd Party Client in Riedel Licensing.

For more information, see: Licensing.

Riedel Corporate Identity

• Updated the product to the Riedel corporate identity, including the hiDot interfaces and Hardware Panel firmware.

Login Screen

• Updated the login screen with a new design and rotating background images.

For more information, see: Login.

Product Terminology

• Updated terminology for Presets, integrations, and Northbound connection settings to align with Riedel terminology standards.

Device Templates and Node Creation

• Updated Node creation with a new design, updated searchable device templates, and bulk Node creation.

• Search covers product, manufacturer, and category. Templates that require an additional license remain visible with a license-required indication. A direct-create action opens a single Node's settings without first building a batch.

For more information, see: Add Your First Device.

System Menu

• Updated the System menu to group System Settings, Users and Groups, Licensing, Logging, and Backups in a clearer hierarchy.

For more information, see: System.

Panasonic KAIROS Port Discovery

• Updated the Panasonic KAIROS template to remove the manual Port-count settings. The Port counts come from the device.

For more information, see: Panasonic KAIROS Series.

Generic Ember+ Parameter Support

• Updated the Generic Ember+ Parameter template for broader device support.

For more information, see: Lawo Ember+ Parameter Controllable Device.

Multiviewer Screen or Display ID

• Updated the Multiviewer template to include the screen or display ID. New Multiviewers no longer start at the same index.

For more information, see: Monitor Walls.

Manufacturer Names and Device Categories

• Updated manufacturer names and device categories so devices appear under the correct vendor and category during Node creation.

For more information, see: Nodes.

Single-Destination Preset Parameter Warning

• Updated Single-Destination Presets with a warning that their Parameters are not supported on Hardware Panels.

For more information, see: Static Preset Editor.

Web Application Components

• Updated the hi web interface and server software to fix identified vulnerabilities.

Cluster Status in Global View

• Changed the location of detailed hi-Cluster status from the System page to the global view. Individual servers, services, and transition or failure states remain visible throughout the hi web interface.

For more information, see: High Availability.

Date Formats

• Updated dates throughout the hi web interface to use the browser's local date format, including Licensing and Backups.

Fixed

Licensing and Services

• Fixed an NMOS Node registry licensing warning that could appear while an unlimited license was active.

• Fixed repeated GPIO restarts when hardware functionality was not licensed.

• Fixed the GPIO test-mode view becoming unstable and its test controls failing when testing one or more outputs.

Backup, Restore, and Snapshots

• Fixed Crosspoint lock status being omitted from Backups and Snapshots and lost during restore.

• Fixed Snapshot recall failures after Connections, Tags, or Labels changed.

• Fixed the Automated and Manual tabs not being shown within System > Backups.

For more information, see: Backups.

Device Integrations

• Fixed Ross Video^® Ultrix destination names failing to load on larger routers while the Node remained connected.

• Fixed pinned Grass Valley^® Camera Connect Parameter values disappearing after extended operation.

• Fixed Grass Valley Camera Connect Parameter options not refreshing after a value changed.

• Fixed SNMP Nodes being unable to control the PoE state of Cisco^® switch interfaces.

• Fixed vendor MIB folders being displayed as values instead of the expected folder and value structure.

• Fixed deleted MIB files remaining listed on SNMP Nodes.

• Fixed missing elements in the SNMP tree.

• Fixed repeated initialization of Panasonic KAIROS Nodes while loading the Parameter tree.

• Fixed missing Labels tabs on Panasonic KAIROS and Riedel MediorNet TDM Nodes.

Baseband Node Port Numbers

• Fixed Port numbers not being shown in Baseband Nodes and Baseband Node Ports not being ordered by Port number.

For more information, see: Nodes.

NMOS and SDP

• Fixed the multicast IP range not appearing on the General tab of a managed NMOS Node.

• Fixed the SDP dialog showing no Receiver information when opened from the Control Panel or Nodes page.

• Fixed the SDP icon appearing in the Control Panel without a configured NMOS integration.

Port Containers and Northbound Control

• Fixed Disconnect failing for bidirectional Port Containers, including after cloning a Source Port Container.

• Fixed Northbound Port assignment processing only the first selected input or output.

• Fixed the Connect button alignment in the Port Container dialog.

• Fixed content alignment in the Port Container inspection dialog.

• Fixed Port Container sorting by Primary Name when folders are present.

• Fixed missing Template selection when creating Port Containers from Node Ports.

• Fixed the missing Save button in the Port Container edit dialog.

Hardware Panels and hiDot

• Fixed hiDot subnet mask changes reverting to the previous value.

• Fixed Static Preset simulator feedback and the temporary red indication on the routed Source Port.

• Fixed the Hardware Panel rotary indicator LED not showing the current list value.

• Fixed the Hardware Panel stay-awake interval taking effect only after the default interval elapsed or a button was pressed.

• Fixed renamed Parameters not appearing on a Hardware Panel until the Preset was reassigned.

Tags

• Fixed lowercase Tags being converted to uppercase.

• Fixed unexpected changes to the default Tag category order.

Rules and Interface

• Fixed Set Tally Rule actions ignoring the trigger condition.

• Fixed Escape failing to close several dialogs.

• Fixed Control Panel alignment when Source and Destination navigation have different folder depths.

Known Issues

Hardware Panel Port Container Assignment

• Port Container assignment can still show folders that contain no usable Ports on Hardware Panels. Use the highlighted folders to find compatible Ports.

For more information, see: Port Containers.

Static Preset Hardware Panel Support

• Static Presets are not supported on hiPush32-D, hiPush32-S, or Riedel 1200 Series SmartPanel devices in this release.

For more information, see: Edit a Static Preset.

Additional Information

Minimum Supported Ubuntu Server Version

Ubuntu 24.04 Server LTS is the only supported deployment operating system for hi version 3.0.0 and later. Use a fresh server installation instead of upgrading Ubuntu in place, and coordinate the installation with Riedel Customer Success before upgrading hi.

For more information, see: Supported Operating Systems.

Hardware Sizing

The minimum hardware specifications published for version 2.6.3 and later continue to apply. Validate final sizing with Riedel Customer Success because installation scale and workflows affect the recommended specification.

For more information, see: Minimum Hardware Specifications.

HTTPS Deployments

HTTPS deployments require a valid, traceable TLS certificate and a complete chain trusted by every Cluster node and client. Automatic reconnection cannot complete while certificate approval requires manual interaction.

For more information, see: HTTPS and Certificate Requirements.

For more information, see: Risk Context.

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